Effective Date: 21/05/2025
Welcome to inphoenixclothing.com (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
We collect the following personal information from you when you interact with our site:
- Name
- Email address
- Shipping and billing addresses
- Phone number (if provided)
- Account login credentials (email and password)
- Payment details (processed securely via Stripe)
- Order history and purchase information
- IP address and browser/device data (via cookies)
Privacy Policy
Effective Date: 21/05/2025
Welcome to inphoenixclothing.com (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
We collect the following personal information from you when you interact with our site:
- Name
- Email address
- Shipping and billing addresses
- Phone number (if provided)
- Account login credentials (email and password)
- Payment details (processed securely via Stripe)
- Order history and purchase information
- IP address and browser/device data (via cookies)
2. How We Collect Information
We collect data in the following ways:
- When you create an account
- When you place an order
- When you contact us via forms or email
- Automatically through cookies and similar technologies
- Through third-party services such as Stripe and WooCommerce
3. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Provide customer support
- Improve and personalize your shopping experience
- Prevent fraud and ensure security
- Comply with legal obligations
- Communicate with you (e.g., order confirmations, updates)
4. Sharing of Information
We do not sell your personal information. We may share your data with:
- Stripe, to securely process payments
- WooCommerce, to manage orders and store functions
- Shipping providers, to deliver your purchases
- Legal authorities, if required by law or to enforce our rights
All third parties are obligated to protect your data and only use it for specified purposes.
5. Data Storage and Security
Your information is stored securely using industry-standard security practices. While we do our best to protect your data, no method of transmission or storage is 100% secure.
6. Your Rights
Depending on your location (e.g., UK, EU, etc.), you may have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw consent to data processing
- File a complaint with a data protection authority
To request access or deletion, please email us at inphoenixclothing@gmail.com.
7. Cookies
Our website uses cookies to:
- Maintain your shopping cart
- Remember your preferences
- Track usage for analytics
You can manage cookie preferences via your browser settings.
8. International Transfers
As we ship from Sri Lanka but are based in Scotland, your data may be transferred and processed outside of your country. We ensure appropriate safeguards are in place to protect your data across borders.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions about this policy or your data, please contact us at:
Email: inphoenixclothing@gmail.com
Website: https://inphoenixclothing.com
Instagram: https://www.instagram.com/inphoenixclothing/